Legal
Privacy Policy
Last updated: July 17, 2026
1. Introduction
appealstack ("appealstack," "we," "us," or "our") is a property tax platform operated by Populus Technology. This Privacy Policy explains how we collect, use, and protect information when you use our website and platform (together, the "Service").
2. Information we collect
- Information you provide. Contact details you submit when requesting a demo or applying for a pilot, such as your name, email address, firm name, and any message content.
- Platform data. For firms using the platform, the parcel, appeal, client, billing, and document records you and your team enter or upload.
- Usage information. Standard technical data such as device, browser, and pages visited, collected to operate and improve the Service.
3. How we use information
We use information to provide and operate the Service, respond to demo and pilot requests, configure the platform to your firm, process billing, communicate with you, and improve the product. We do not sell your information.
4. How we share information
We share information only with service providers that help us operate the Service (for example, hosting and accounting integrations you choose to connect), when required by law, or with your direction. Firm data belongs to your firm and is not shared with other firms.
5. Data security
We use administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data retention
We retain information for as long as needed to provide the Service and for legitimate business or legal purposes. Firms may request export or deletion of their data as described below.
7. Your choices
You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing emails at any time. To make a request, contact us using the details below.
8. Cookies
The Service may use cookies and similar technologies to keep you signed in and understand usage. You can control cookies through your browser settings.
9. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
10. Contact
Questions about this policy can be sent to yadi@populustechnology.com.